• Trust Center

    24-7-365 uptime statistics. E-signatures you trust from Adobe.

Status updates for e-sign services in the
Adobe Document Cloud


Verified uptime monitoring: 24x7x365:

A growing number of organizations trust the e-sign services in Adobe Document Cloud to accelerate critical business processes. In fact, more than 30,000 organizations and 25 of the Fortune 100 chose the e-sign services in Document Cloud over the competition. And more than 40 million users across 170 countries have used the e-sign services to cut costs as well as signature cycle times.

To maintain the trust of our customer base:

  • We provide 100% transparent uptime data which is tracked by Pingdom, the Internet’s leading third-party monitoring service

To support the highest levels of redundancy and availability:

  • eSign services in Document Cloud use state-of-the-art, geo-dispersed data centers
  • eSign services in Document Cloud servers are housed in protected SSAE 16 Type II SOC 2 certified facilities

Uptime stats for e-sign services

Aug 14 Sep 14 Oct 14 Nov 14 Dec 14 Jan 15 Feb 15 Mar 15 Apr 15 May 15 Jun 15 Jul 15
99.99%  100%  99.81%  99.97%  99.87% 99.95% 100% 100% 100% 100% 100% 99.36%