Adobe EchoSign security overview

Adobe EchoSign is the electronic signature solution you can trust, from the company that brought you Adobe PDF and Adobe Acrobat software. Adobe uses the same technologies and security engineering processes relied on by financial institutions and governments around the world. With Adobe EchoSign, security is considered at every level—from the application code and networks to the physical facilities. Along with the most up-to-date technologies, Adobe EchoSign adheres to the latest best-practice policies for online security. That’s why industry leaders including Aetna, BT Group, Dropbox, Google, and Proctor & Gamble choose EchoSign to get documents signed—easily, securely, on any device.

Safe, protected code

Each release of Adobe EchoSign code, and the infrastructure that supports it, is developed within the Adobe Secure Product Lifecycle (SPLC) framework. The SPLC framework is a rigorous set of best practices, processes, and tools used throughout all phases of product development, resulting in more secure code that safeguards confidential information.

Hardware and infrastructure

  • EchoSign uses state-of-the-art, geo-dispersed data centers to provide data redundancy and availability.
  • EchoSign servers are housed in protected Statement on Standards for Attestation Engagements (SSAE) 16 Type II Service Organization Controls 2 (SOC 2) data centers with redundant power and Internet connectivity.
  • Physical entry into the facility is controlled by two-factor authentication: 1) a hand geometry scanner and 2) a keycard/badge. All access is monitored by security staff through closed-circuit video surveillance cameras installed at all entrance points.
  • External third parties as well as internal resources are used to perform penetration tests and security assessments.
  • EchoSign provides 100% transparent uptime data at trust.echosign.com. Uptime is continuously monitored by the Internet’s leading third-party monitoring service, Pingdom.

Certified by trusted leaders

"EchoSign helped our team to complete transactions in a matter of hours.”

Herschel Salan, Vice president

NEC Financial Services